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Main forum => GLBasic - en => Topic started by: ampos on 2011-Apr-14

Title: Error in App submision at Palm
Post by: ampos on 2011-Apr-14
I updated my app, and get this msg:

QuoteApp Type Mismatch

Your application may have configuration errors that must be corrected. The application type specified in your appinfo.json file does not match with the application content in the package.

The following issues were found:

    appinfo.json: App is a PDK app
    glbasic-webos-exe: IPK contains a PDK app. This feature is supported by webOS 1.4.5 (or later). Please select a supported 'Minimum OS Version' when submitting your app.

Although later I received this email:

   
Quote

Your Rejected App Has Been Accepted

We received the following submission on 2011-04-14 00:14:41:

The Last Angel
com.dinigames.angel

Your submission of this application was initially rejected because one or more issues were found by our automated app scanner. After further review, we have determined that the issues found are not serious and your submission has been accepted. If your application was submitted for App Catalog distribution, it has been sent to our Review Team; if it was submitted for Beta Application or Web distribution, it will be published soon.

One or more issues were found using an automated app scanner that is a new part of the app review process. They are not serious issues. Please consider addressing them the next time you update your app. If you feel any of these issues were found in error, please contact us at pdc@palm.com.

The App Review Team


App Type Mismatch

Your application may have configuration errors that must be corrected. The application type specified in your appinfo.json file does not match with the application content in the package.

The following issues were found:

   1. appinfo.json: App is a PDK app
   2. glbasic-webos-exe: IPK contains a PDK app. This feature is supported by webOS 1.4.5 (or later). Please select a supported 'Minimum OS Version' when submitting your app.
Title: Re: Error in App submision at Palm
Post by: trucidare on 2011-Apr-14
try to set the minimum os version to 1.4.5 in appinfo file
Title: Re: Error in App submision at Palm
Post by: ampos on 2011-Apr-14
The appinfofile.json has no entry for minimum os...

and if you mean in the Palm website, it is set to 2.0 (I wanted to avoid 1.4.5 mouse problems...)
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-16
I just got exactly the same error with my free version of B'lox!

I ensured that the minimum OS in the application was 1.4.5, and there's nowhere else to add this.

I'll wait and see if I get an email before trying again, but I'm going away soon, so it might have to wait a week or so. :(
Title: Re: Error in App submision at Palm
Post by: MrTAToad on 2011-Apr-16
I think you have to email pdc@palm and it will then be published.  See https://developer.palm.com/distribution/viewtopic.php?f=90&t=12871

Its one of the areas that Palm does appear a bit amaturish.  Hopefully it will be sorted by the time the Tablet comes out
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-16
Cheers. :)

I'll see what happens and email PDC if nothing turns up.

[EDIT] Ah sod it - I've emailed them. If they've fecked up then why should we have to wait. If I've fecked up I want to know as soon as possible and ensure that I don't do it again.
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-16
Just saw this message (posted today) over at WebOS Develop Center -
QuoteI can confirm that there have been server problems in the submission portal. Last status update I saw indicated that they were actively working on a number of fixes.

Maybe that's causing the issues?
Title: Re: Error in App submision at Palm
Post by: MrTAToad on 2011-Apr-16
I did mine yesterday though...  People at the Palm forums have mentioned it before too...
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-16
Yeah, I had read about this problem before, but forgot about it - especially since B'lox! was accepted on first try.

The submission portal and the website are a complete mess by the sound of things. And don;t even think about viewing the site in IE... :S
Title: Re: Error in App submision at Palm
Post by: MrTAToad on 2011-Apr-17
heh - I wont.

Yes, that area (plus the fact that people can spam reviews) do make Palm appear amateurish - I think they know about the problems but are unsure about how to proceed (or perhaps are waiting until June to do so).

Mind you, its  a lot better than Apple's stuff :)
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-17
There are some things that Apple does really well - being able to update your metadata in real time for instance, being able to buy/download apps via the website or the device and the clarity of the AppStore, but yeah the whole process of getting stuff upto the AppStore (and having to use a mac to do so) sucks big time - give me the HP/Palm method every time. No certification crap. PC and mac users welcomed. Friendly Dev centre (although I've not used the forums on the Apple site). And a quicker turnaround for app submission.

I really do hate having to fill in metadata for every country with HP/Palm though - it accepts worldwide support, so why not have an option to use the same (specified) metadata for each region, including the images if you wish? Or am I missing something?
Title: Re: Error in App submision at Palm
Post by: MrTAToad on 2011-Apr-17
I only entered the country info once - and I think I deleted all other countries except UK...
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-17
When you leave all countries ticked you have to enter metadata for the four main languages - English, French, German and Spanish.
Title: Re: Error in App submision at Palm
Post by: ampos on 2011-Apr-17
Quote from: Ian Price on 2011-Apr-17
When you leave all countries ticked you have to enter metadata for the four main languages - English, French, German and Spanish.

If you said that your app is in spanish, you should enter text in spanish also in the description...

Now, notice that my latest app is translated into 9 languages, and iTunes also have most of them...
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-17
QuoteIf you said that your app is in spanish, you should enter text in spanish also in the description...
HP/Palm do state that the description can be in English for all languages. It's probably not best to do this, but I'd rather it in English than a poorly translated Bablefish/Google version.
Title: Re: Error in App submision at Palm
Post by: Millerszone on 2011-Apr-27
After submitting my app, I received the same email as the Ampos first post. Did mot receive a second email
as of yet. Do I need to contact HP, or will they publish my app the way it is?
Title: Re: Error in App submision at Palm
Post by: ampos on 2011-Apr-27
I contacted them and they told me

QuoteThis is a bug on our side. We're in process of fixing it, and we'll catch these manually and push them out for you. No action needed on your part.

Chuq
Title: Re: Error in App submision at Palm
Post by: MrTAToad on 2011-Apr-27
For each submission, you have to contact them and they will put it in manually.  Fortunately it is done quickly.

When the submission process doesn't work properly, you do wonder about the competency of Palm at times :)  However, saying that, it is a much nicer process than Apple's one.

They do know it needs to be improved, so hopefully it will be by the time the tablet comes out...
Title: Re: Error in App submision at Palm
Post by: Millerszone on 2011-Apr-27
I received the second email, so all good. Thanks.

Apparently HP doesn't check apps on 1.4.5 devices, because my app would not
have been accepted the first time.
Title: Re: Error in App submision at Palm
Post by: Ian Price on 2011-Apr-27
I don't really think HP check ANY apps...