Main forum > FAQ
I Purchased - Where is my License Code?
Kitty Hello:
unfortunately there has been problems with license keys in the past time. Usually you will be sent a license key within 48 hours from your payment time on. In most cases it's just an hour or so.
However, after 2 days there's something wrong. Please check spam filters to allow mails from glbasic.com.
Check, if the email address you specified is correct - maybe there is a typo.
If there's more than 3 days from your order without a message, please come to this forum and post about it.
[edit]
If you don't get a code within 15 minutes now, there's something wrong with your or my email server.
Once you got the payment response from PayPal or ShareIt, you definitely should have a license key.
If you can't log into the forum, you experience the same problem. Please use the web form to send a message, leaving an alternative email address to reply to you.
loganite:
Hi,
I placed order 182149485 on saturday night (26th Jan) but have not got my license code yet.
Kitty Hello:
Sorry, I was ill over the weekend.
loganite:
Hello,
I am sorry to hear that, I hope you are feeling better. I hope it wasn't self inflicted ;-)
iezed:
I Purchased I have order number 276664765, but still I do not have the activation code. Sorry my english.
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