Touch not working on Palm Pre Plus

[Millerszone]

HTD Baseball has just became available in the HP App Catalog and already
Received an email saying the bat and pitch buttons don't work and sometimes the
Menu buttons don't work.
I tested on the palm Pre 2 with software 2.1 and never had a problem.

They said they restarted the palm and now none of the menu buttons work.

Here is the info about their phone:
Palm Pre Plus
Software: 1.4.5
not modified in any way.

I asked them if they would please update the phone to the
Latest software, haven't heard back.

[Kitty Hello]

can someone with a 1.4.5 firmwar please test the mouse coordinates?

Alternatively, please try "SYSTEMPOINTER TRUE" in your game. I have the slight feeling that there's some issue with mouse coordinates in my SDL code.

[Ian Price]

I think most Palm Pre owners here are using the 2.1 Dev phones, aren't they?

Do you mean use SYSTEMPOINTER TRUE on a 2.1 Pre, or still only on 1.45?

[Kitty Hello]

on both. You won't see a pointer, but the screen corrdinates might be off otherwise.

[Millerszone]

I tried SYSTEMPOINTER TRUE and the game still works o.k.
I'm using Pre 2 with 2.1

[Ian Price]

I got/get no strange/unexplected results on two Pre games that are mouse enabled.

[MrTAToad]

Its not cheap getting the original Palm Pre unfortunately - it may be worth asking on the Palm forums...

[Millerszone]

I just received another email say "None of the buttons are working"
I'm waiting to see what software version they are using.

Should I pull it from the App Catalog? One star reviews don't look good.

Maybe change minimal requirements to 2.0?

[ampos]

Better change the requeriments.

Anyway, any change you made to the App will take 1 week. Even if you just change the description text. Or remove the app.

Beware.

[MrTAToad]

I would change the minimum specifications to 2.0 - after all, if you dont have a lower version, you cant really test it properly.

[Millerszone]

Better change the requeriments.

Anyway, any change you made to the App will take 1 week. Even if you just change the description text. Or remove the app.
Beware.

That is stupid, just to change the description takes a week... 

UPDATE: received another email. Same problem, buttons not working.
He has an older Palm Pre with software 1.4.5

[Ian Price]

I should expect the same issues with B'lox! then, as my game uses mouse positioning for moving the blocks.

[MrTAToad]

Trouble is, I can see it getting a bit tricky if he expects a refund - wonder if Palm allow that (Apple don't, I believe)

[Ian Price]

And there you go. I've just had an email about the same problem -

Hi, I just paid, and d/l B'lox, but, it doesn't play at all.  I have the Palm Pixi.  If this game, is NOT for my phone, it should be mentioned in the description.  Pls advise.  Is there any way, I can get my $ refunded?  It itsnt much $, but, it's a rip off.  Thanks.

I presume that the game isn't crashing, but it just isn't playable.. Gernot!

[ampos]

And I am unable to find any of our apps in the App Catalog.

Also, if Im open the links on Palm web browser, I am unable to "buy" the apps, since I can not find where to click to sent the app to the App Catalog app.

any hint?