BASIC

Author Topic: I Purchased - Where is my License Code?  (Read 18890 times)

Offline Ian Price

  • Administrator
  • Prof. Inline
  • *******
  • Posts: 4090
  • On the shoulders of giants.
    • View Profile
    • My Apps
Re: I Purchased - Where is my License Code?
« Reply #30 on: 2016-Apr-08 »
The shop is working and the GLB community is active, however Gernot (Kitty Hello) has to send all codes manually. PM Kitty Hello and he'll sort you out :)
I came. I saw. I played.

Offline saboteur2

  • Mc. Print
  • *
  • Posts: 4
    • View Profile
    • Videojuegos de Rafa Vico
Re: I Purchased - Where is my License Code?
« Reply #31 on: 2016-Apr-08 »
I'll wait then. Thank you.

Offline Ian Price

  • Administrator
  • Prof. Inline
  • *******
  • Posts: 4090
  • On the shoulders of giants.
    • View Profile
    • My Apps
Re: I Purchased - Where is my License Code?
« Reply #32 on: 2016-Apr-08 »
Don't just wait - let Kitty Hello know directly - he might miss your post. Private Message him with your details. :)
I came. I saw. I played.

Offline msdos622wasfun

  • Mc. Print
  • *
  • Posts: 3
    • View Profile
Re: I Purchased - Where is my License Code?
« Reply #33 on: 2016-Jun-16 »
Hi everyone.  New user here.  I purchased GLBasic yesterday afternoon via PayPal but I have not received my license key yet.  I have sent a private message to Kitty Hello and also via the Contact form on the GLBasic website.  Should I simply exercise a little bit more patience and assume the key will be sent soon?  Any advice would be appreciated, thanks.

Offline Ian Price

  • Administrator
  • Prof. Inline
  • *******
  • Posts: 4090
  • On the shoulders of giants.
    • View Profile
    • My Apps
Re: I Purchased - Where is my License Code?
« Reply #34 on: 2016-Jun-16 »
You're probably best PMing. Gernot is pretty busy and perhaps has missed your payment confirmation. A PM usually get the ball rolling :)

Welcome, BTW :)
I came. I saw. I played.

Offline msdos622wasfun

  • Mc. Print
  • *
  • Posts: 3
    • View Profile
Re: I Purchased - Where is my License Code?
« Reply #35 on: 2016-Jun-17 »
Okay, thanks.  I'll give it a little more time and send another message if I don't hear anything soon.

Offline Kitty Hello

  • code monkey
  • Administrator
  • Prof. Inline
  • *******
  • Posts: 10638
  • here on my island the sea says 'hello'
    • View Profile
    • http://www.glbasic.com
Re: I Purchased - Where is my License Code?
« Reply #36 on: 2016-Jun-17 »
I sent a pm. Can you please have a look at your mailserver why it refused to accept two mails from glbasic.com?

Offline msdos622wasfun

  • Mc. Print
  • *
  • Posts: 3
    • View Profile
Re: I Purchased - Where is my License Code?
« Reply #37 on: 2016-Jun-17 »
Thank you for your response and my code.  I wish I had an answer as to why there was an issue or why it was blocked.  My sbcglobal e-mail address is obviously a Yahoo e-mail address which I've had for many years now, and I don't ordinarily have this problem.  As far as settings for the server, the setup is fairly plug-and-play with the OS I'm using, Windows 10, because all I had to do was just type in my e-mail address when I set up the mail client and it did all the setup for me.  I did a few searches just now on possible issues with Yahoo blocking e-mail, but found no real answers.  If it helps any, my incoming e-mail server as it's displayed in the Win10 e-mail client is winmo.imap.mail.yahoo.com:993:1, and the options for requiring SSL are checked and turned on.  And additionally, I did not see any e-mails from glbasic.com in my spam folder.

Offline Jeff4500

  • Mc. Print
  • *
  • Posts: 1
    • View Profile
Re: I Purchased - Where is my License Code?
« Reply #38 on: 2017-Feb-06 »
Hi.  My Name is Jaffar Sidek Ahmad And I purchased GlBasic premium a few days ago.  Unfortunately, I haven't got my license yet.  Please help.   Thanks.

[EDIT] Ian. Removed email address.
« Last Edit: 2017-Feb-06 by Ian Price »

Offline Ian Price

  • Administrator
  • Prof. Inline
  • *******
  • Posts: 4090
  • On the shoulders of giants.
    • View Profile
    • My Apps
Re: I Purchased - Where is my License Code?
« Reply #39 on: 2017-Feb-06 »
PM Kitty Hello; he'll sort you out :)

I've removed your email address from your post - the internet is full of spammers and nutters.
I came. I saw. I played.

Offline lanslot

  • Mc. Print
  • *
  • Posts: 13
    • View Profile
Re: I Purchased - Where is my License Code?
« Reply #40 on: 2017-Feb-07 »
sorry admin, i forget my license and i was clear my e-mails,how can i get my license again?

Offline erico

  • Community Developer
  • Prof. Inline
  • ******
  • Posts: 4038
    • View Profile
    • Portfolio
Re: I Purchased - Where is my License Code?
« Reply #41 on: 2017-Feb-07 »
The above yours should fix it up.